Shipping & Returns

 

POSTAGE COSTS

UK

Within the UK 2nd class delivery is £2 total no matter how many items you purchase - Upto 3+ days delivery time

1st class delivery is £2.75 - 1-2 days delivery time

1st class recorded delivery £3.75 - 1-2 days delivery time - With tracking & signature

1st class Special Delivery is £5.99. (Posted same day if ordered and paid for before 10.00 am Monday - Thursday only) - Guarenteed next day delivery

FREE 2nd class postage for all orders over £100 within UK

EUROPE

Within Europe postage is -

£3 for orders upto £39 or

£5 for orders over £39

WORLDWIDE

Worldwide postage outside Europe is -

£4 for orders upto £39 or

£7.50 for orders over £39

 

PAYMENT METHODS                          

Paypal IMPORTANT - ***Please read the following details***

Paypal e-cheques - Please pay by Paypal and then go back and mark the order as being paid for by cheque/postal order. Otherwise I do not receive the order!

Credit & Debit Cards 

All credit and debit cards are accepted using Nochex Secure Online Payment Service (Your credit ard statement will list the transaction as 'Nochex')

I accept payment using Nochex 

 

Cheque & Postal orders - From UK banks only please. Make cheques payable to S. Crane

 

Bank Transfer - Please email or call me for bank account details - sue@charmsupplies.co.uk

Tel -  01332 863370 

 

RETURNS

I will happily refund any items which are damaged or unsuitable (P&P not refundable)

Please return the item and a refund will be made via the method you paid

Ensure you enclose a covering letter with the item to avoid delay in processing the refund

 

 

 

 

 

 

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I accept payment using Nochex          I accept payment using paypal