About Us
Hi I'm Michael,
and I am the new owner of
Charm Supplies and Occasions Emporium.
My wife Lisa has been dealing with the previous owners
Susanne & Adam, in her business, for over 5 years, so it seemed a lovely honour
to carry on where they left off and nurture this lovely business as they head
off on their adventures and enjoy an early retirement.
I'm proud to be taking the reins, and together my wife and I
aim to give you the same personal experience.
The website has had a little refresh to make it our own, but we still have the
same products and supplies you know and love.
Take a look around and let us know if you need any help with anything.
Here's to a long, bright and happy future.
Michael & Lisa
Payment, Processing, shipping & returns
processing
All orders will be dispatched as quickly as we can
So times may be quicker than stated below when possible
*****
For charms, packaging, findings & components
We aim to ship within 3 working days
For Gifts & Keepsakes
We aim to ship within 5 working days
During busy times
This may change; however, we will do our best to maintain these lead times
Should you need something urgently
Give us a call before ordering, and we will try to help
*****
SHIPPING
You will find various shipping options
at checkout to suit your needs
*****
PAYMENT METHODS
Paypal
Credit or Debit Card
*****
RETURNS
Please email within 7 days to inform us of any returns and the reason.
Returns are accepted for faulty or unwanted items and refunds will be made via
your original payment method.
The goods must be returned in the original packaging and condition.
If not faulty then the buyer is responsible for any postage costs.
If an item is faulty then we will of course reimburse you accordingly upon
receipt of the returned of the item and the proof of postage receipt.
Please note that bespoke orders and personalised items
cannot be returned unless faulty.
Charm Supplies has featured in these National Craft Publications
